- Product Spotlight, Supplier Products
Secure Remote Access for Industrial Machines with Ewon Cosy+
- By Skylee Schwingler-lee
Machines are stubborn creatures. They run perfectly for months, then one small fault appears and suddenly the entire production line is waiting for someone with a laptop and the right cable. In the past, fixing that problem often meant sending a technician on-site just to log into a PLC and see what was going on. Modern automation engineers started asking a smarter question: what if we could connect to the machine without being physically there?
That’s exactly the problem Ewon remote access technology from HMS Networks is designed to solve.
Secure Remote Machine Access with the Ewon Cosy+
In modern industrial environments, quick access to machine data can make the difference between a short service interruption and hours of costly downtime. When equipment stops or begins operating outside normal parameters, engineers need the ability to diagnose the issue quickly—even if they are not physically at the facility.
Ewon remote connectivity solutions from HMS Networks make this possible by allowing engineers to securely access industrial machines from anywhere. With devices like the Ewon Cosy+, maintenance teams can remotely connect to PLCs, HMIs, drives, and other automation equipment to monitor performance, troubleshoot issues, and perform updates without traveling to the site.
At Lakeland Engineering Equipment Company, we help customers implement industrial networking and automation solutions that keep operations running smoothly. Secure remote access tools like Ewon play an important role in reducing downtime and improving support for modern automation systems.
The Challenge of Remote Machine Support
Many manufacturing facilities rely on equipment that must operate continuously. When something goes wrong, diagnosing the problem often requires direct access to the machine controller or PLC. Traditionally, this meant sending a technician to the site, connecting to the control system, and manually reviewing machine data.
For OEM machine builders and automation integrators, supporting equipment installed at customer facilities can be even more complicated. Machines may be located across multiple states or even different countries, making on-site troubleshooting both slow and expensive.
Without a secure remote access solution, resolving machine issues can require unnecessary travel, longer response times, and extended downtime.
How the Ewon Cosy+ Enables Secure Remote Access
The Ewon Cosy+ is an industrial remote access gateway designed specifically for machine connectivity. The device connects directly to a machine’s network and creates a secure VPN connection through the Ewon cloud platform.
Once connected, engineers can log directly into PLCs, HMIs, and other industrial devices just as if they were on-site.
This secure connection allows engineers to review machine status, investigate alarms, update configurations, and perform troubleshooting without being physically present at the machine.
Encryption and user authentication protect the connection, allowing companies to support machines remotely while maintaining strong cybersecurity practices.
Benefits of Remote Machine Connectivity
Implementing secure remote access technology offers several advantages for industrial operations.
One of the biggest benefits is reduced downtime. Engineers can begin troubleshooting immediately instead of waiting for someone to travel to the facility.
Remote access also helps reduce service costs and travel time, particularly for machine builders supporting equipment installed at multiple customer locations.
Another key advantage is improved machine monitoring and diagnostics. Engineers can quickly review system conditions and determine whether a service visit is actually necessary.
For OEM machine builders, remote connectivity also creates opportunities to provide faster support and long-term service capabilities for installed equipment.
Common Applications for Ewon Connectivity
Ewon solutions are widely used in industries where machines operate across multiple locations and require reliable support.
Machine builders frequently install Ewon gateways to provide remote service access to equipment installed at customer facilities. This allows engineering teams to diagnose and resolve issues without sending technicians on-site.
Manufacturers also use remote connectivity to monitor production equipment, assist plant personnel during troubleshooting events, and support maintenance teams when alarms occur.
In facilities where automation expertise may not always be available on-site, remote access allows experienced engineers to assist operators quickly and efficiently.
Supporting Industrial Connectivity
At Lakeland Engineering Equipment Company, we work with customers to support automation, networking, and communication infrastructure across a wide range of industrial environments. Technologies like Ewon help improve machine support, reduce downtime, and simplify system troubleshooting.
Ewon remote access solutions are available through our Minneapolis, Omaha, Kansas City, and Denver locations, allowing our team to support customers across multiple regions.
Whether you’re supporting installed machines, troubleshooting automation equipment, or improving service response times, secure remote connectivity provides a practical way to keep industrial systems accessible and running efficiently.
